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The Secretariat works as the administrative backbone of the
Association, which is presided over by the Secretary-General.
Duties of the Secretary-General include:
• Preside over the daily activities of the Secretariat,
formulate and implement annual work plan under the leadership
of the Executive Vice President;
• Coordinate internal departments with regard to carrying
out activities of the Association;
• Make recommendation on directors of departments in the Secretariat
and subject to the President or Executive Vice President;
• Recommend employment of staff of the Secretariat and subject
to the Executive Vice President for decision;
• Handle other daily activities.
Presently, there are nine departments in the Secretariat:
Administrative Office
• Draw up internal rules, regulations, annual plan and budget
of the Association;
• Organize meetings of the Association, including the General
Assembly, Meeting of the Executive Board, Meeting of the Standing
Executive Board and Meeting of the Board of Supervisors;
• Initiate and maintain communication with members of the Association;
• Manage Human Resources of the Secretariat;
• Manage Assets of the Secretariat;
• Coordinate the departments of the Secretariat.
Information Department
• Raise public awareness of the Association through various channels
and monitor their effects;
• Establish and improve an information distribution system of
the Association;
• Provide proper guidance to reports of the Association by the
press;
• Website maintenance
• Publish and manage internal publications.
International Department
• Collect and translate information about overseas banks and bankers
associations for researches, decision making and publications
of the Association;
• Initiate and maintain communication with overseas bankers associations;
• Organize cross-boarder exchanges through sending delegations
aboard;
• Website maintenance;
• Provide assistance in forum, seminars and training courses held
together with overseas institutions.
Self-Regulation Department
• Organize signing of self-regulatory agreements and
services and establish a review system on implementation of such
agreements;
• Set up self-regulation standards to improve banking services;
• Draw up code of ethics and conduct to promote construction of
a credit system;
• Deal with complaints of members and the general public and take
necessary self-regulatory measures to maintain a fair market environment
for competition;
• Organize meetings of the Self-Regulation Committee;
• Investigate issues handed over from CBRC and make
suggestions;
• Research related issues.
Rights-Protection Department
• Implement rights protection agreements and the rules
of implementation to safeguard interests of its members;
• Draw up rules and regulations on rights-protection;
• Hold hearings on legislation and rights-protection and make
legislative, administrative and judicial suggestions to relating
organs;
• Deal with complaints of members and safeguard their rights and
interests;
• Publish and manage list of good faith and list of poor faith;
• Establish and manage a ¡®rights-protection database¡¯ and provide
relating information to members;
• Handle daily work of Office of the Legal Committee.
Education and Training Department
• Formulate regulations and rules on certification management
of banking professionals, and establish a training management
system through establishment of training standards and management
rules;
• Organize certification examination for banking professionals
and related trainings;
• Draw up and revise curriculum and materials for trainings;
• Organize professional training sessions and monitor effects
of the such trainings.
Planning and Financial Department
• Draw up financial management rules of the Association;
• Draft, implement, review and analyze the annual budget
of the Association;
• Draw up financial report and analysis of the Association;
• Manage the assets of the Association;
• Formulate membership fees rules and monitor
its payment.
Hotline Services Department
• Handle opinions and suggestions of members and the general public
on reforms and development of the banking industry as well as
on work of the Association;
• Deal with complaints of members and the general public on violation
of Article of the Association and the three Agreements;
• Deal with complaints of the general public on issues that have
been prolonged in member institutions;
• Analyze major problems and issues brought forward by members
and the general public and provide information for decision making
and researches;
• Establish communication with counterpart departments in members
and organize training to share experience of members.
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